Why People Soften Their Language in Emails and Texts, According to Psychology

Why People Soften Their Language in Emails and Texts, According to Psychology

Psychology: Many people believe phrases like “just checking in,” “sorry to bother you,” or “no worries if not” are simply polite ways of communicating. However, psychology suggests something deeper may be happening beneath the surface. When someone softens their language in emails or messages, they are often performing a quick mental calculation about how much … Read more